Digital Commerce - Gestão digital com omnicanalidade e unified commerce

Digital Management

SOCIAL DIGITAL MANAGEMENT

E-Commerce – Marketplace – International – Pagamentos – Logística – Tecnologia – Customer Experience

So you have a product and you want to expand your business? Well, you’re in the right place. With Social, you will have at your disposal the most up-to-date tools for managing digital sales. We efficiently manage your e-commerce, from the planning, supporting products registry, pricing process, administration and maintenance of your site, integration with the main marketplaces for your products, complete logistics management and monitoring of the whole purchase cycle.

THE RESULT?

An increase in the scale of sales and better purchasing experiences. Have customers that are really committed to your business.

E-COMMERCE
MANAGEMENT

We plan, set up and manage the entire strategy of your digital business.
We follow the whole trajectory of your sales from the initial visit to your store up to delivery. We offer a complete purchase experience for your customers.

B2B • B2C • B2E • Omnichanel

MARKETPLACE MANAGEMENT

We are true strategists when you need to connect your products with the right platforms. We increase the area of operation of your business, creating opportunities in diverse chains and with profiles that are relevant for your products. We also bring together brands and products that can benefit from your business’s audience, so that together, you can reach even more consumers.

In / Out

TECHNOLOGY MANAGEMENT

Technological integration is one of the biggest challenges of managing a digital business. Here at Social, we work with intuitive, state-of-the-art software for business management, streamlining the analysis and interpretation of complex data storage processes, which makes decision-making even more agile. Whether it is to integrate processes, automate tasks or help manage the logistics of your business.

Systems • Platforms • Integrations • Monitoring

LOGISTICS MANAGEMENT

Logistics management makes an enormous difference in the agility in delivery processes and in the operational costs of a business. That’s why, in our Distribution Centers, we value the quality of the storage, the care when separating and packing each item, providing a speedy and safe delivery of your products.

Storage • Picking • Packing • Dispatch • Transport

PAYMENT MANAGEMENT

We offer a safe proprietary system for managing online payments, totally integrated with your checkout, using multi-acquiring technology to maximize conversion through diverse means of payment (cards, instant payments, bank slips and digital wallets). And even better, free of frauds, we have cutting-edge technologies and a specialized team in preventing and defending against cyberattacks.

Gateway • Multi-acquiring • Anti-fraud

CUSTOMER EXPERIENCE

You must be familiar with the expression “serve well to always serve”. Well, the pursuit of excellence is one of the biggest challenges for digital businesses. Here at Social, we offer a personalized service that encompasses the entire purchase cycle of your customer, from pre-sale consultation to after-sale service.

Pre-sale/After-sale Service • Workflow Design and Scripts • Multichannel

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