When we talk about a Full Digital Commerce company, one of the services offered to clients is Fulfillment. This excellent service integrates strategies, optimization, management and execution of activities logistics. 

Fulfillment covers all the processes from ordering to picking, packing, delivery and after-sales service. This service can be carried out directly by flagship or through third-party companies. 

To guarantee an excellent shopping experience, the Fulfillment follows essential steps: 

Receipt of orders 

The first stage of Fulfillment is when the company receives and registers the products in stock. This process is fundamental to the organization of Fulfillment. 

Stock 
At this stage, the products are stored carefully, ensuring that they are in optimum condition for sale. This is also where product expiry dates are checked. 

Picking 
This process consists of picking the products according to the specifications of the customer's order, such as color, model and size. Efficient organization in the previous stage facilitates picking, allowing items to be found quickly. 

Product packaging 
Packaging is essential to guarantee a satisfactory shopping experience. Packaging products correctly ensures that they arrive at their destination in perfect condition, preserving their quality. 

Delivery and transportation 
Here, the delivery times are indicated to the customer, who will be waiting for the product at their final address. 

After-sales 
After delivery, the company should offer customer support to answer any questions about the product. It is also advisable to send out a satisfaction survey to get feedback and improve future sales. 

At Social, we offer the Fulfillment service to our clients!
Contact our team of experts to find out more.