A new front that offers personalization, artificial intelligence optimization and strengthens relationships between brands and customers
Seeking to offer even more benefits to our partners and customers, we created the Loyalty hub, which aims to innovate and foster the relationship between brands and customers, making them stronger and more lasting.
With Loyalty by Social, it will be possible to add value to incentive campaigns, bringing innovative actions that use agile and fluid solutions. This allows users to earn and redeem rewards both online and at physical points, providing a delightful omnichannel experience.
The loyalty program will bring results in the short and long term, with an increase in sales frequency, the creation of brand admirers for strategic partners and customer loyalty. In addition to using the tool as an incentive for people management, human resources and the employer brand.
Companies that opt for this service will be able to rely on artificial intelligence to increase personalization, loyalty and engagement. The hub will offer personalized interactions and recommendations for each customer, exceeding expectations and generating greater satisfaction.
Loyalty hub services include automation, data analysis, insights, gamification and other elements. Through omnichannel, the company's new hub provides a consistent journey that connects all touchpoints, ensuring a seamless and continuous shopping experience. This creates an engaging and attractive customer relationship across all channels, as well as increasing customer satisfaction with a unified approach.
The loyalty program offers a variety of rewards, such as products, cashback, vouchers and more. The bonuses are tailored to the objectives and particularities of each business, stimulating healthy competition through gamification. The modality includes real-time monitoring and game mechanics that lead to concrete results. The aim is to offer ever greater operational efficiency, with agile automation that reduces the chance of errors. The loyalty program promotes the desired culture through rewards adapted to lifestyle, which generate transformative attitudes and reduce turnover.
Contact us to find out more about Social and how to implement the Loyalty hub in your company!
