Find out more about the success stories that rely on Social Digital Commerce to strengthen their presence in the digital world.

A Concha Y Toro, the world's most admired wine brand, performed exceptionally well on Black Friday 2023, exceeding its sales target by 154%. This success was possible thanks to our partnership, where we offer innovative and integrated solutions to connect the physical and digital worlds, guaranteeing a complete shopping experience. Our main differentiators include: 

• On and offline connection: Creation of a unified ecosystem between winery and e-commerce. 

• Unified SAC: Centralized customer service to resolve queries in real time. 

• Multichannel presence: Sales in flagships, marketplaces, delivery apps and events 

• Detailed consumer profiles: Launch of special labels, such as Devil's Carnival, with good reception. 

At Social, we lead Concha y Toro's Full Commerce management, taking care of the administration of its flagship, marketplaces and delivery applications, with efficient logistics from the logistics centers.

The relaunch of the Xuxa doll by Star it was a real phenomenon!  
By relying on our solutions, Estrela provided an unparalleled shopping experience, delighting both new consumers and nostalgic fans. The result was impressive: 940 dolls were sold in only 15 hours in the brand's flagship store, with orders invoiced within 24 hours. 

Why Social? 
By bringing the challenge to us, Estrela had access to a robust, multi-channel operation that boosted sales and guaranteed extraordinary results. The main differentials of this partnership were: 

• Optimized flagshipThe management of the online store was carried out in an integrated and efficient manner, ensuring that each customer had intuitive navigation and a smooth shopping experience. 

• Impeccable customer service and fulfillmentSocial Digital Commerce managed the entire customer service and logistics process masterfully, ensuring that orders were delivered quickly and safely, providing a delightful experience from start to finish. 

In an iconic relaunch, Xuxa's doll shone again, and Estrela, together with our team and our structure, showed that combining tradition and innovation is the key to success. When the focus is on the client and operations are well managed, the results are extraordinary. Our modular ecosystem boosted Estrela's digital presence, which reaffirmed its place in the hearts of Brazilians. 

Recognized worldwide for producing the iconic Cachaça 51, it has always been a benchmark in the distilled spirits segment in Brazil. The company was looking to evolve its presence in the digital market as a way of keeping in touch with its public. To meet this challenge, Müller Company nchose them as a partner for the digitalization of the business and the presentation of its portfolio in an innovative and efficient way.  

Why Social?  
The decision to take the first step in its digital presence was a strategic one for Companhia Müller, and the main reasons for choosing us as a partner were:  

• Brand strengthening: Expand and consolidate Companhia Müller's identity in the online environment.  

• Getting closer to the consumer: Provide a direct experience, allowing consumers to explore and connect with the brand's entire portfolio.  

• Presentation of launches: Social has enabled Müller to communicate and launch products with agility, efficiency and communication to its target audience. 
   
• Digital presence: The company has never had e-commerce before, making Go Live in July 2024 a key milestone in its digital journey.  
   

We took over the complete management of the Müller Company's digital operations, which included flagship, marketplaces and fulfillment with logistics centralized in our distribution center located in Extrema, Minas Gerais. This demonstrates how digitalization and innovation are essential for the expansion and strengthening of traditional brands in the current scenario. 

With 60 years of history, the Brandili is a benchmark in children's and teen fashion in Brazil, recognized for the quality and comfort of its products. This year, 2024, the company started its operations with us, relying on the expertise of our team of specialists to strengthen its e-commerce presence and offer a complete shopping experience for its consumers. 

Why Social? 

Brandili chose Social to achieve strategic objectives such as: 

• Obtain real customer data, allowing a deeper understanding of consumer behavior and the expansion of new forms of business. 

• Strengthen your brand in the online environment, expanding your digital reach. 

• Being present in different sales channels, such as the flagship and marketplaces, increasing accessibility to the brand. 

• Facilitating the purchasing journey, connecting customers to the brand in a harmonious and simplified way. 

We manage Brandili's end-to-end operation, taking care of the flagship, marketplaces, customer experience (CX), digital performance and product distribution, operated by our logistics center in Itapevi, São Paulo. 

This partnership brings together tradition and innovation in the competitive children's and teen fashion market. 

A Beyoung é a leading brand in its skincare and make-up segment with products cruelty-free, vegan and sustainable. 

In search of reduce labor costs and gain agility in areas such as IT, logistics, transport and platformThe company chose us to optimize its operations and transform its performance. 

Why Social? 
The main difference was the customizing the operationThis is something that Beyoung had not yet achieved. The solutions offered include: 

• Kit assembly personalizedadapted to the client's needs. 

• Dedicated deliveriesensuring greater control and efficiency. 

• Integrations with all legacy systems from Beyoung, optimizing the flow of information. 

• Agile deliveries e excellence in serviceThe result is a more dynamic and efficient operation. 

We are responsible for managing Beyoung's e-commerce, covering fulfillment, flagship, marketplace e CX both in B2B as in B2C.  
 

This partnership exemplifies how the combination of technological innovation e operational excellence can transform companies, enabling them to reach new levels of competitiveness and success.